Terms of sale

TenderStandard UK, UK FM Tender Toolkit. Last updated 18 October 2026.

1. About these terms

These terms govern purchases made through tenderstandard.co.uk for the UK FM Tender Toolkit, TenderStandard Pro dashboard access and the TenderStandard Pro monthly subscription. If you buy on behalf of a business, you confirm that you are authorised to do so.

2. Trader details

TenderStandard UK is a UK sole-trader business. The trader's legal name and geographic address are published in our legal notice. Email: hello@tenderstandard.co.uk. Country of operation: United Kingdom. TenderStandard UK is not a limited company unless company details are published later.

3. Product, price and payment

The UK FM Tender Toolkit is a digital product containing editable templates, trackers, worked examples, prompt files, PDF guides and related dashboard access. The advertised price is £129 total, with no delivery charge and no subscription. The separate TenderStandard Pro monthly subscription is described in section 5a. Tax, if any, is shown before payment.

Payment is taken through Whop and its payment processors, including Stripe. We do not store full card details. A contract is formed only when payment is successful and the purchase can be verified.

4. Delivery

Delivery is electronic. After purchase, the thank-you page asks for the checkout email and purchase session reference. The site verifies the purchase, records the required digital-delivery acknowledgement, and creates a short-lived download link.

Each verified download includes buyer-specific licence and watermark files tied to the purchase email and checkout session.

5. Digital download cancellation

You have a 14-day cancellation period before the toolkit files are downloaded. Before a download link is issued, you must agree to immediate digital delivery and acknowledge that the 14-day cancellation right is lost once the download starts, except where statutory rights apply.

If you change your mind before downloading, use the support form or email hello@tenderstandard.co.uk. Full details are in the refund policy.

5a. TenderStandard Pro monthly subscription

TenderStandard Pro monthly costs £29 per month. It gives your business access to the Pro dashboard, including the live tender tracker, matched tender digests, saved-search alerts, buyer dossiers, bid/no-bid support and the bid production workspace. It does not include the UK FM Tender Toolkit download. Tax, if any, is shown before payment.

The subscription is paid in advance through Whop and renews every 30 days until you cancel. You can cancel at any time from your Whop account or by contacting us. Cancelling stops future payments, and access continues until the end of the period you have already paid for. If a renewal payment fails or the subscription ends, Pro dashboard access ends.

New subscribers get a 7-day free trial, limited to one trial per customer. You give a payment card when you start the trial, but nothing is charged during it. If you cancel before the trial ends, you pay nothing. If you do not cancel, the first £29 payment is taken when the trial ends and the subscription then renews every 30 days. The checkout shows the date the first payment will be taken.

If you are a consumer, you may cancel within 14 days of your first payment and we will refund that first payment in full. After that, we do not refund part-used months, except where statutory rights apply.

We will give you at least 30 days' notice by email before any change to the monthly price takes effect, and you can cancel before it applies.

6. Licence

Use of the toolkit is governed by the licence terms. In summary, the licence is for single-business internal use. You may adapt the files for your own tender responses. You may not redistribute, resell, sublicense, publish, upload or repackage the files.

7. Scope and no outcome guarantee

The toolkit is a structural aid for tender preparation. It is not legal, procurement, commercial, tax or financial advice. It does not guarantee a contract award, a particular score, compliance with a specific procurement, or suitability for a particular tender. You must verify all requirements against the tender documents and, where needed, professional advisers.

8. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, statutory consumer rights, or any other liability that cannot lawfully be limited. Subject to that, liability is limited to the amount paid for the toolkit or, for the monthly subscription, the subscription fees paid in the 12 months before the claim.

9. Complaints and support

Use the support form or email hello@tenderstandard.co.uk. We aim to respond to support and complaint messages within two working days.

10. Governing law

These terms are governed by the laws of Scotland. If you are a consumer resident elsewhere in the UK, you may also have the right to bring proceedings in your local courts.